Payments are due by the 15th of each month unless this date falls on a weekend or holiday. If such is the case, then the payment will be due on the next business day. A penalty is added after this date and a grace period is given until the 25th of each month. After this date, all unpaid accounts will be subject to a cutoff and additional penalties. Effective March 1, 2015, the reconnection fee will be $75.00 to have service restored during regular business hours. There will be no reconnection of water service after hours.
For your convenience, your water bill may be paid in several ways:
1. At our office at 7880 Coles Ferry Pike.
2. By mailing your payment to our main office.
4. Online through our payment website (see notice below)
5. By calling our office to pay with your Visa, MasterCard, Discover, or American Express card over the phone.
6. At the after hours drop box located in our drive-thru at our office on Cole Ferry Pike.
7. At any branch of Wilson Bank & Trust or Pinnacle Bank. Payments cannot be made at either bank after the due date.
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**ONLINE PAYMENT NOTICE**
**To avoid late charges being applied or a disruption of service, payments must be made before 5:00 PM two business days prior to the due date or cut off date.
**If it is after the 25th of the month, please call our office during regular business hours to make your payment to avoid possible disconnection.
**If your water service has already been disconnected, please DO NOT make your payment online. Due to reconnection fees, you will need to contact our office to pay during regular business hours.
** The Amount Due shown above may not reflect current payments and/or adjustments to your balance for 48+ hours. If you have questions or comments regarding your balance, please call our office at (615) 444-3378.
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If you are no longer a LaGuardo Utility customer, but are still receiving bill notifications via email, call our office during regular business hours to request that your online account be deleted.